We offer a 30-day return policy for faulty, damaged, or incorrect items. Change-of-mind returns are not accepted.

If there’s an issue, contact us within 30 days with your order number and photos. Once approved, we’ll provide return instructions.

Approved refunds are issued to your original payment method within 10 business days after inspection.

Your purchase is also protected under Australian Consumer Law.

For full details, please see our Refund & Return Policy:
https://theneuralnomads.com/policies/refund-policy